TALK TO US

We'd love to hear from you

416 462 9994

SHOP BIOEFFECT

FAQ

1

​How do I

place an order?

Navigate through our PRODUCTS page and add all products you are interested in purchasing to your "CART". When you are ready to purchase, go to your "CART" and you will see the sum of all of your products, total costs, shipping options, taxes, and payment options. Navigate accordingly until your transaction is completed and a confirmation has been provided to you.

2

Payment

& Shipping

We ship directly from Vaughan, Ontario, Canada. When you place an order, it usually ships out by the following business day. Thereafter it should take 3 to 14 working days to arrive (depending on your Province or State). We ship within Canada for a base rate of $15.00 for amounts under $100 (excluding taxes) and free shipping on amounts over $100 (excluding taxes). All shipments to the US have an additional $15 handling charge. Beautymark Solutions Inc. is not responsible for lost or stolen packages. When your order is ready to ship, you will be notified via email provided with a tracking number. Should there be a delay or problem with your order, we will contact you immediately by email. Please ensure you double check your shipping address before placing your order as Beautymark Solutions Inc. is not responsible for undelivered packages due to incorrect or incomplete address information.

3

Secure ordering

& payment options

We use PayPal as our online payments system. Online money transfers serve as electronic alternatives to traditional paper methods like checks and money orders. PayPal is one of the world's largest internet payment companies, and the most secure. You will be able to select from Visa, Mastercard & American Express.

4

Returns

Refunds

If  after placing an order you change your mind, you are entitled to cancel the order within 24 hours of it being placed, subject to the Goods not having already left the premises. To cancel an order you need to contact us either by email:  hello@mybeautymark.ca or by telephone: 416 462 9994. If after receiving your purchase you are not happy, you may return the unused, unopened products to us within 7 days of receipt. You must reach out to us first so a return authorization can be processed before sending anything back. Product received without RA number will be refused and returned at your expense. We cannot take returns on used or opened items. We will issue a refund on receipt of unused goods in their original condition. Return shipping is at your expense. We regret that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s). Refunds will only be made to the credit or debit card on which the purchase was made. Returns should be sent to the address below in the original outer packaging or any other secure packaging, and allow 7-10 days once the order is received by us for processing:

​

Returns Department

Beautymark Solutions Inc.
29-55 Administration Road
Vaughan, Ontario
L4K 4G9

 

​CONNECT
T: 416 462 9994
T: 1 800 771 0982

 

  • w-facebook

IN THE BEGINNING

BIOEFFECT was founded by three Icelandic scientists when they discovered, after over a decade of research, a way to bioengineer a plant-based human replica of EGF (Epidermal Growth Factor) in barley plants. EGF is one of the most important growth factors for skin, helping to boost production of collagen and elastin to maintain healthy, dense and youthful skin.

Subscribe to our mailing list & receive 10% off your first time order!

© 2020 by BIOEFFECT CANADA